Ops In A Box Terms of Service
Read the following terms before agreeing to the contract.
This AGREEMENT (hereinafter “Agreement”) is made as of payment received date (the “effective date”) between the Ops In A Box participant (hereinafter “Customer”) and Kaleena's Korner (hereinafter “Consultant”) referred to individually as “party” or collectively as the “Parties”.
Service Dates & Inclusions: Customer acknowledges that The Ops In A Box Accelerator is a foundational program for entrepreneurs who are in the early stages of their businesses and occurs during the 6-week period as stated in the item description on the payment page. The accelerator consists of the following areas of focus:
1. Coaching Calls — 6 to 12 one to one calls includes text/email support over 6 weeks, on your schedule.
2. CRM Build — A working CRM on the platform of your choice (Airtable, Asana, ClickUp, HubSpot, or Monday.com), built to track your leads start to finish.
3. Project Management Setup — Training and setup on a project management tool tailored to how you actually work.
4. Operations System — Choose one: (a) digital file storage, (b) hiring & onboarding, (c) client management, or a (d) standard operating procedure (SOP) built from an existing process.
Service Rates: Customer acknowledges that they have been made adequately aware of the initial fees plus any applicable sales tax associated with services being rendered by the Company and have received a complete description of services to be rendered. The Customer also acknowledges that the Company reserves the right to change the specified rates in the future.
Payments and Fees: Customer acknowledges that the Company is under no obligation to provide services under the terms of this Agreement until all stated fees have been paid-in-full, and Company has been able to adequately verify the validity of said payment.Refund Policy: All services rendered by the Company are provided on a non-refundable basis. In the event, Customer is unable to commit to the 6-week period after paying, arrangements can be made to provide services at a later date that is mutually agreeable between parties. Customer agrees not to charge back any credit card payments for services rendered. In the event that a customer files a charge back or other payment dispute, they will be considered to be in violation of this agreement and may be subject to collection action as described in section 2 above.
No Lease Implied: Customer acknowledges that the Company is providing a service, and no binding lease of physical equipment or real estate is in any way implied as part of this agreement.
Confidentiality & Privacy Policy: Consultant will not use any “Confidential Information” for any purpose other than as needed to perform Consultant’s obligations under this Agreement. Consultant will hold all Confidential Information in strict confidence and will not disclose any Confidential Information to any person other than to Consultant’s employees and representatives who: (a) have a need to know, (b) have been advised of the confidential and proprietary nature of the Confidential Information and (c) have signed a written agreement that is as protective of the Confidential Information as that set forth in this Section. When Consultant has fully performed Consultant’s obligations under this Agreement, or at any other time upon Customer's request, Consultant will return to Customer's option (or destroy) Confidential Information in tangible form that is in Consultant' possession. The term “Confidential Information” means all information and materials relating to Customer's or its Affiliates’ business, in whatever form or medium, disclosed to or received by Consultant, whether visually, by perception, orally or in writing, whether disclosed before, on or after the Agreement Effective Date and whether or not specifically marked or otherwise identified as “Confidential” or “Proprietary,” including, without limitation, all summaries and notes prepared by or on behalf of Consultant, except that Confidential Information does not include any information Consultant demonstrates: (a) has become generally available to the public without breach of this Agreement, (b) Consultant later received from another person who did not violate any duty of confidentiality or (c) Consultant developed without use of any Confidential Information by persons who were not exposed to the Confidential Information.
Company reserves the right to collect and utilize any customer information, including, but not limited to email addresses and web site cookies, for internal tracking and/or marketing purposes.
Modifications: Both parties must agree to any changes to these terms of service in writing.
Review of Work: The Customer promises to review the work product, to be reasonably available to any questions regarding this project, and to provide timely feedback and decisions.
Violation of Terms: Should Customer violate any of these terms, the Company will attempt to contact the customer by email or telephone before taking any action where avoidable. However, the Company will pursue whatever action is necessary to serve its best interest in these cases, even if that should necessitate the suspension or termination of Customer’s services without any type of notification.